Privacy notice

Published: October 28, 2024

Effective: November 28, 2024

1. INTRODUCTION

This Privacy Notice ("Notice") sets forth the policies and procedures of a Delaware corporation Apliteni Inc. ("we," "our," or "us") regarding the collection, use, and disclosure of personal data in connection with your use of our website, https://keitaro.io ("Website"). This Notice is designed to inform you of our data practices and your rights concerning your personal information.

For any questions or concerns regarding this Notice or our data practices, please contact us at support@keitaro.io.

2. MODIFICATIONS TO THIS NOTICE

We reserve the right to amend this Notice at any time. Any modifications will be effective immediately upon posting on the Website. It is your responsibility to review the most current version of this Notice periodically.

3. YOUR RIGHTS

You have the right to:

  • Request information about and access to your personal data;
  • Rectify any incorrect, inaccurate, or incomplete personal data;
  • Request erasure of your personal data when no longer necessary or if processing is unlawful;
  • Request restriction of processing in specific circumstances;
  • Receive your personal data in a machine-readable format and transfer it to another controller ("data portability");
  • Object to the processing of your personal data for marketing purposes or based on your particular situation;
  • Not be subject to decisions based solely on automated processing;
  • Withdraw your consent at any time; and
  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at support@keitaro.io.

4. DATA COLLECTION

4.1 Direct Collection

We may obtain personal data directly from you when you interact with us.

4.2 Automatic Collection

We automatically collect certain information when you visit our Website, including but not limited to your IP address and browser information.

5. DATA PROCESSING ACTIVITIES

We act as a data controller for the following processing activities:

PurposeDataLegal groundStorage period
Providing website functionality via strictly necessary cookiesSession ID, language, IP address, regionLegitimate interest in making our website available and usableUp to 31 days
Analysing users’ actionsSession ID, IP address, region, type of device, users’ actions, service's domainConsentUp to 1 year
Maintaining account on the websiteName, email, country, region, company name, tax ID, preferencesContractAs long as you use your account and for 1 year after you delete it
Technical supportName, email, user ID, location, other information provided by userContract2 years
BillingName, user ID, invoice amount, locationContractAs long as you use your account and for 2 years after you delete it
Fraud preventionUser ID, IP address, suspicious activityLegitimate interest in protecting our billing3 years after suspicious activity detected

Please be advised that the Keitaro software is to be used solely on your own premises. We do not have access to any personal data belonging to your users or customers.

Only persons who are age 18 or older have permission to access our service. Our service is not intended to be used by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your children have provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

6. DATA SHARING

We share your personal information with the following categories of third parties:

  • Analytics Providers. We use analytics services to understand how you use our website. This helps us improve our website and tailor it to your preferences.
  • Hosting Providers. Our website is hosted on secure servers managed by a hosting provider. They have access to data essential for maintaining the website's functionality and security.

We do not sell your personal information to third parties. Please note that “sale” of personal information does not include those instances when such information is part of a merger, acquisition, or other transaction involving all or part of our business.

7. INTERNATIONAL DATA TRANSFERS

Some of our service providers are located in the United States. We implement appropriate safeguards, such as standard contractual clauses adopted by the European Commission, to ensure the proper protection of your data during these transfers.

8. COOKIES

8.1 Definition

Cookies are small data files that are placed on your device when you visit a website. Website owners use cookies to make their websites work, or work more efficiently, as well as to provide reporting information.

Cookies are an essential tool for improving your user experience. They allow you to navigate between pages efficiently, remember your preferences, and generally enhance your experience on any website you visit. They also ensure that the advertisements you see online are relevant to you and your interests.

The cookies set by the website owner are called "first party cookies". The cookies set by other parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer or mobile device both when it visits the websites in question and also when it visits certain other websites.

8.2 Types of Cookies We Use

  • Strictly necessary cookies

    These cookies are essential for the website to function and cannot be disabled via the cookie banner. They are only set to provide website services properly. If you block or alert your browser about these cookies, it will affect how the Website works. We also record and keep your language and region preferences and privacy choices once you have made them.

  • Analytics cookies

    These cookies allow us to count visits and track traffic sources, enabling us to measure and optimise the performance of our Website. They allow us to identify which pages are the most and least popular, and to see how visitors navigate the website. If you disable these cookies, we will be unable to monitor the performance of the Website.

8.3 Cookie Control

You have the right to accept or reject specific types of cookies (except strictly necessary cookies) through our cookie banner. You may also set or amend your web browser controls to accept or refuse cookies. If you reject cookies, you can still use our website, but you may have restricted access to some functionality and areas.

9. AUTOMATED DECISION-MAKING

We do not engage in automated decision-making or automated profiling using your personal data.